m799 Terms & Conditions and Service Rules

Purpose of These Terms

m799 is a platform offering Baccarat, Roulette, Dragon Tiger, slots, football, and cockfighting services for online players in Myanmar. These terms are intended to clearly set out players' rights and the platform's responsibilities.

We may update these terms at any time. Any changes will be posted on this page, and continued use of the platform means you accept the updated terms.

Eligibility Requirements

To use the m799 platform, you must meet the following conditions —

• Must be 21 years of age or older
• Each player may only open one account
• You must register using your real personal information
• Accessing the platform from a location where gambling is prohibited is not allowed
• Using the platform to play on behalf of others for commercial purposes is not permitted

Account Security

Players must keep their login credentials (username and password) confidential and must not share them with anyone. We are not responsible for any losses caused by a third party. If you experience any unauthorized access, contact our Support team immediately.

Account Suspension

If a player is found to have violated these terms, m799 reserves the right to temporarily or permanently suspend the account. This includes —

• Providing false personal information
• Exploiting system errors or glitches
• Fraudulent financial activity
• Bonus abuse
• Playing across multiple linked accounts (Multi-accounting)

Deposit Requirements

Players can deposit via KBZPay, Wave Money, AYA Pay, CB Pay, and bank transfer services. The minimum deposit amount for any payment method is 3,000 Ks.

• Deposits cannot be reversed
• Payment must be made using the player's own funds only
• We do not allow third-party deposits
• Excess funds cannot be withdrawn before we have credited the bonus after a deposit

Withdrawal Requirements

The minimum withdrawal amount is 20,000 Ks. Withdrawals are processed within 5 to 30 minutes of the request, though this may take longer due to banking hours or the verification process.

• There may be a restriction requiring withdrawals to use the same method as the original deposit
• Players must have submitted their full KYC details before requesting a withdrawal
• We may place a withdrawal on hold and investigate if suspicious financial activity is detected

Anti-Money Laundering

m799 is a platform committed to preventing financial fraud. We reserve the right to review players' deposit and withdrawal records, and may report suspicious cases to the relevant authorities. Players must ensure that their funds come from a legal source.

First Deposit Bonus

Players making their first deposit at m799 will receive a bonus of 100% of the deposit amount, up to a maximum of 500,000 Ks.

Example — If a player deposits 20,000 Ks, they receive a 20,000 Ks bonus, giving a total balance of 40,000 Ks. To withdraw the bonus, the player must wager the bonus amount (20,000 Ks) × 20 times = 400,000 Ks.

Another example — Depositing 1,020,000 Ks gives a bonus of 500,000 Ks (maximum cap), for a total balance of 1,520,000 Ks. To withdraw the bonus, the player must wager 500,000 Ks × 20 = 10,000,000 Ks.

Bonus Restrictions

• Each player can receive a particular bonus only once
• Bonus funds cannot be withdrawn until the wagering requirement is met
• When bonus and real funds are mixed, the player's own funds will be lost first
• If bonus abuse is detected, the bonus and any associated winnings will be voided
• m799 may change bonus offers at any time

VIP and Cashback Terms

There are three VIP levels. Players are promoted to Bronze, Silver, or Gold based on their wagering volume and conduct.

• Bronze — Weekly cashback up to 0.3%
• Silver — Weekly cashback up to 0.7%
• Gold — Weekly cashback up to 1.0%

Cashback bonuses are also subject to wagering requirements and must be kept in a separate wallet — they cannot be mixed with other funds.

Player Responsibilities

All players must play with their own funds and must not wager amounts they cannot afford. Players are responsible for ensuring they do not violate any rules while playing.

• Winnings obtained through software errors are not valid and will be voided
• Using bots, software, or any tool that affects gameplay is strictly prohibited
• We do not allow any attempts to collude against other players or abusive behavior toward them
• Only game results are visible; we do not interfere while a game is in progress

How to Handle Technical Issues

If a disconnection, server disruption, or software error occurs during play, we will review our database records and resolve the matter fairly. Players can contact Support immediately to report the issue.

SSL Encryption and Data Security

Personal data provided by players is protected with SSL encryption technology. This information will be handled as described in our Privacy Policy and will only be shared with third parties when required by law.

Player Data Deletion

Players may request deletion of their personal data. However, records required by law must be retained for the specified period. To submit a deletion request, contact Support.

Service Limitations

The m799 platform is not responsible for losses players incur through gameplay. Even if play is interrupted due to temporary server or service downtime, we do not compensate for every financial loss — however, if a disconnection occurs during play, our records will be used to determine the outcome.

Third-Party Server and Software Issues

The games we offer are products of third-party Game Providers, so our liability may be limited in cases caused by faults on their servers. For issues related to the fair conduct of games, we will work together with the game provider to resolve them.

Our Commitment

m799 is a platform that puts players' health and financial safety first. We recognise that problem gambling can occur, so players can set their own betting limits or take a temporary break through our Support team.

For more information, visit our Responsible Gaming page.

Protection for Under 21

This website and its services are for people aged 21 and above only. If we become aware that someone under 21 is using this platform, we will immediately close their account and return any existing balance.

Translation and Language Priority

These terms and conditions are written in Burmese, and the Burmese version is the official version. In the event of any conflict with a translation, the Burmese version takes priority.

Severability

If any part of these terms and conditions is found to be legally unenforceable, the remaining parts continue to apply. A single invalid provision does not void the rest of the terms.

Contact Us

If you have any questions about these terms and conditions, you can reach us in Burmese via our 24-hour Live Chat or at [email protected].