m799 Privacy Policy

2 Purposes of Collecting Personal Information

m799 collects and uses users' personal information only for the following legitimate purposes.

2.1 To Provide Services

Personal information is required in order to efficiently manage account registration, process deposits and withdrawals, award prizes, and support games on the m799 platform.

2.2 To Protect Users

Records may be reviewed to detect and prevent fraud, money laundering, and unlawful activities. This helps maintain the account security of all players.

2.3 To Meet Legal Requirements

Personal information may be used to carry out identity verification (KYC) and 21+ age verification checks in accordance with applicable laws and regulations.

2.4 To Improve Services

Platform usage records may be analyzed to improve the platform and create services that better match players' needs.

2.5 For Communications

Contact information is used to send promotional news and important service-related notifications via email or Live Chat. Players may opt out of promotional notifications at any time.

3 Sharing and Disclosure of Personal Information

m799 does not sell, rent, or trade users' personal information to third parties. However, limited information may be shared in the following circumstances.

• Service Providers: Third-party service providers that support site operations, such as payment processors (KBZPay, Wave Money, AYA Pay, CB Pay) and communication servers
• Legal Requirements: When there is a valid directive or court order from a judicial authority
• Fraud Prevention: When strictly necessary for cooperation with fraud prevention organizations
• Business Transfer: In the event of a change in ownership of m799, personal information may be involved, and data protection commitments will continue to apply

When sharing does occur, third-party service providers must maintain safeguards consistent with m799's personal data protection guidelines.

4 Cookies and Tracking Technologies

The m799 website uses cookies to improve players' browsing experience.

4.1 Essential Cookies

These cookies are essential for the website to function properly. They cannot be blocked, and doing so may affect website operation and mean that certain parts of the site cannot be guaranteed to work correctly. Examples include login session cookies and CSRF protection cookies.

4.2 Performance Cookies

These collect data to help us understand who visits the site and how. Data obtained from these cookies is processed only as aggregate data that cannot identify individuals.

4.3 Cookie Controls

You can set your browser to accept or reject cookies through its settings. Please note that blocking all cookies may prevent some features of the website from working fully.

5 Data Retention Period

m799 retains personal information for as long as necessary to provide services. In terms of retention periods:

• Account data is retained for as long as the account is open and until any claims or dispute periods following closure have ended
• Financial transaction records are retained for the legally required minimum period
• Browsing logs are generally deleted within a short period
• Communication records are retained for the period necessary after a service matter has been handled

Once the retention period ends, personal information is securely deleted or converted into a form that no one can identify, in accordance with the law.

6 Data Security Measures

m799 applies technical and organisational security measures to protect players' personal data from unauthorised access, disclosure, alteration or destruction.

• SSL/TLS Encryption: All data transmitted between the website and the server is encrypted.
• Access Control: A system that ensures only authorised personnel can access personal data.
• Regular Security Audits: Routine reviews and checks of the website and data storage systems.
• Staff Training: Staff who handle the website are trained in personal data protection practices.
• Data Minimisation Policy: Only the data strictly necessary to provide the service is collected.

Please note that no method of transmission over the internet or electronic storage can be guaranteed to be 100% secure.

7 Player Rights

Players registered on the m799 platform have the following rights regarding their personal data.

7.1 Right of Access

You may request to know what personal data m799 holds about you.

7.2 Right of Rectification

You may request correction of any inaccurate or incomplete personal data.

7.3 Right to Erasure

You may request deletion of your personal data once the legitimate purpose has been fulfilled and the request does not conflict with any legal obligations.

7.4 Right to Object

You may raise an objection to any particular way your personal data is handled, and m799 will consider the request.

7.5 Right to Data Portability

You may request to receive the personal data you have provided in a structured, commonly used format (subject to legal and technical feasibility).

To exercise any of these rights, you may send a request to [email protected]. m799 will process requests as promptly as possible.

8 Protection of Minors' Privacy

m799 services are available to players aged 21 and above only. Minors (under 21) are not permitted to create an account or play on m799.

If it is found that a minor has provided personal data on m799, that data will be deleted immediately and the associated account will be closed. If you notice a minor playing, please contact [email protected] right away.

9 Third-Party Websites and Links

The m799 website may contain links to third-party websites. The privacy policies of those websites are not under m799's control or responsibility. If you visit a third-party website, please read its own policy separately.

10 Policy Updates

m799 may update this privacy policy from time to time. Any updates will be published on the website and the "Last Updated" date will be revised accordingly.

For significant changes, players will be notified via a notice on the website. Continued use of the website after changes are published will be taken as acceptance of the revised policy.