🛡️ Play Safe and Have Fun

m799 Responsible Gaming

Gaming is entertainment, nothing more. At m799, you have self-control tools to help you play safely and enjoyably.

You must be 21 or older to play. m799 does not allow anyone under the age of 21 to access or play. You must confirm that you are 21+ at the time of registration before you can use our services.

As an online gaming platform in Myanmar, m799 puts the safety and wellbeing of our players first. Gaming is for fun — it should never be seen as a way to make money. Accept that losses are possible and only play within a budget you can afford. Our responsible gaming policy places full importance on every player's personal information and health.

At some point, gaming can shift from entertainment to a real-life problem. When that happens, m799's support services and self-control tools are here to help you get a handle on things before they go further.

The Core Principles of Responsible Gaming

Self-Protection Tools

With deposit limits, time limits, and self-exclusion tools, you are in control of your own gaming.

Protection

Budget Management

Plan ahead for possible losses and set a limit for how much you are willing to spend. Chasing losses can make problems worse.

Budget

Time Limits

Set a daily time limit for how long you play. Track every minute at the tables and when your time limit is up, your session ends.

Time Control

Self-Exclusion Block

You can block yourself from playing for a short or long period. During that time, you will not be able to access gaming through any channel.

Self-exclusion

24/7 Support Service

If you have any gaming-related concerns at any time, our team is ready to help you in Burmese via Live Chat.

Contact

Education

We help every player understand the downsides of gambling, the risks involved, and ways to protect themselves, so they can make more informed decisions.

Awareness

Protect Yourself with Responsible Gaming Tools

You can request these tools through Live Chat. m799's support team is available 24/7.

1

Deposit Limit

You can set a maximum deposit amount per day, per week, or per month. Lowering the limit takes effect immediately; increasing it takes 7 days to apply.

2

Loss Limit

Once you reach the set loss amount, your gaming session will stop automatically. This tool helps prevent you from chasing losses.

3

Time-out

You can pause your gaming for anywhere from 1 day up to 6 weeks. During a time-out, your account remains active but you cannot receive any promotions.

4

Self-Exclusion

You can request self-exclusion for 6 months, 1 year, or permanently. During this period, you will not be able to access your account to play — only customer support can be contacted.

5

Account Closure

If you want to stop gambling permanently, you can request account closure through our Live Chat. Your account will be closed after any remaining balance has been withdrawn.

6

Gambling History Review

You can view your gaming records, deposit and withdrawal history, and activity patterns directly from your account to monitor your own gambling behaviour.

Warning Signs That Gambling May Be a Problem

If you recognise one or more of the signs below, seek help without delay.

  • Are you gambling more intensely to try to win back money you have lost?
  • Are you using money that should cover other needs — such as family expenses — to gamble?
  • Do you feel restless or unsettled when you try to stop gambling?
  • Are you hiding your gambling from family and friends?
  • Has gambling affected your work, studies, or relationships?
  • Are you experiencing stress, hardship, or exhaustion because of gambling?

How to Get Help

You can reach our Live Chat in Burmese 24 hours a day. We welcome conversations about gambling problems — we are here to help, not to judge.

You can also contact us by email — [email protected]

Through Live Chat:
  • Request self-exclusion or a time-out
  • Set a deposit limit
  • Report a gambling problem
  • Request account closure

m799's Responsible Gaming Commitments

What We Do Why It Matters
Strict 21+ age verification To protect underage individuals
Responsible gaming tools built into your account So players can manage their own limits
Self-exclusion takes effect immediately upon request To ensure there is no delay in acting on your decision
SSL encryption and financial security To protect players' funds and personal data
Gambling problem queries answered 24/7 To make sure help is always available
Responsible gaming conditions included in promotions So players are not harmed by promotions

Guidelines for Being a Healthy Player

Decide how much you can afford to spend before you start — and stick to that amount.
Set a timer for your gaming session. When the time is up, stop playing.
Do not think of gambling as a way to make money — treat it as entertainment only.
Avoid playing when you are feeling down, angry, or stressed.
Avoid playing while drinking alcohol or using drugs.
When you are on a losing streak, take a short break — chasing losses will not turn things around.
Make time for hobbies, sports, and family outside of gambling.
Never plan to play with borrowed money — remember that losses can leave you in debt.
Do not believe that betting systems (martingale, progression) will win in the long run. During a bad streak, they only make your losses worse.

Need help with gambling?

The m799 support team is available 24/7 in Myanmar language via Live Chat. You can talk to us about self-exclusion, deposit limits, or any gambling-related concern.

Contact us via Live Chat Read more in the FAQ

What you should know about responsible gambling

Self-exclusion lets you block your own account from playing for a set period — you can choose 6 months, 1 year, or permanently. Just contact us via Live Chat and say "I want to request self-exclusion" and we will action it right away.

If you want to lower your deposit limit, the change takes effect immediately. If you want to raise it, there is a 7-day waiting period so you have time to reconsider. This policy is designed to keep players protected at all times.

Only players aged 21 and above are allowed to play at m799. Anyone under 21 who attempts to open an account will not be accepted. If underage access is detected, the account will be closed immediately and any deposited funds will be returned.

Even if you are unsure, you can talk to us anytime via Live Chat. Admitting a gambling problem is a hard step, but it is something that can be treated and changed. We recommend starting with the self-protection tools (Time-out, Self-exclusion) and then refocusing your energy on other hobbies and relationships.

When the time-out period ends, your account does not reopen automatically — you will need to request it. Only if you decide you want to play again can you contact us via Live Chat to reopen your account, and it also gives you a moment to check in with yourself.

A responsible player treats gaming purely as entertainment, sets a budget and a time limit in advance, and respects those limits. Every minute of play is enjoyable and decisions are made with a clear head. A player with a problem feels compelled to keep playing beyond their limits to the point where other areas of life are affected.

Game pages where you can play responsibly at m799

Set a budget and browse the game pages to play for fun.

Slots

Enjoy a wide range of slots at m799 — Fortune Tiger, Gates of Olympus, Sweet Bonanza, and more — all playable with a set budget for entertainment.

Go to the m799 slots page

Football

In the m799 football section, you can bet on Myanmar MNL, EPL, and World Cup matches with a set budget, and check available odds and bonuses.

Go to the m799 football page

Cockfighting

In the m799 cockfighting section, you can watch live cockfighting matches and place bets with a set budget.

Go to the m799 cockfighting page